Refund Policy

Last updated: September 23, 2024

Our Refund Policy

At Change Clothes AI, we strive to ensure your complete satisfaction with our service. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

We offer refunds for customers who are not satisfied with our service. To be eligible for a refund, you must submit your request within 30 days of your purchase.

Refund Process

To request a refund, please follow these steps:

  1. Send an email to [email protected] with the subject line "Refund Request".
  2. In the email, please include:
    • Your full name
    • The email address associated with your account
    • The date of your purchase
    • A brief explanation of why you're requesting a refund
  3. Our customer service team will review your request and respond within 2 business days.
  4. If your refund is approved, we will process it within 3-7 business days.

Refund Timeframe

Once we approve your refund, it will be processed within 3-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Exceptions

Please note that some exceptions may apply. We reserve the right to decline refund requests in cases of suspected fraud or abuse of our refund policy.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Changes to this Refund Policy

We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.